If you have a hearing aid worn behind your ear with a small wire looping around to a small dome going into your ear – and that wire becomes detached or is loose from your hearing aid, do NOT try to fix this yourself.
We’ve had cases where, rather than a simple repair, a patient will attempt to fix things themself and wind up putting the wire into the vent hole rather than where it should be. Super glue has also been used. <sigh> These result in a return of your aid to the manufacturer for a repair that is not covered by any warranty, regardless of when your aid was purchased.
If a wire becomes loose or detached, call us and we’ll work out the best and fastest way to get it fixed but please, DON’T TRY TO FIX IT YOURSELF!!
Removing the dome from your ear slowly and carefully will almost always prevent any problems but sometimes things don’t always go the way we expect. And those replacement wires are costly (close to $200 each) because they do SO much and have amplifying microphones in them which are often impossible to see with the naked eye. You may think, ’It’s just a piece of plastic tubing’ but it’s FAR more than that.
