While the death toll continues to rise even as this message is posted, in Maine know we were fortunate to have been spared this tragedy. Acts of kindness abound in the wake of the devastation but one, by the hearing aid manufacturer Phonak, is particularly noteworthy. In an email received today, they write:
“We understand that the ability to hear is essential for the well-being of your patients, both in good times and bad. If you have patients whose hearing devices or accessories (Roger) were lost or damaged due to the hurricane and its aftermath, we will replace them at no charge.“
If you have friends or relatives who lost their Phonak hearing aids in the storm, please pass this information along to them. If they have traveled here and we can assist by obtaining replacements and fitting them, please call us and we will do our very best to provide immediate service. We will not charge for our services.
THANK YOU, PHONAK, for your addressing this problem.
