If you’re bringing a rechargeable hearing aid in for a checkup or repair, PLEASE remember to fully charge them the night before AND to bring your charger to your appointment There have been several instances where folks came in with hearing aids that were not charged (for whatever reason) and it takes at least 20-30 minutes on a charger before we can do anything.
AND – since most manufacturers change charger configurations for each new model of hearing aid they produce (sometimes 6 or more a year) and they often will not send us a charger for our use (one for each office, in our case!), not being able to charge your hearing aids if needed means a wasted trip for you and frustration for us.
In a similar but different situation, the non-charged status might even be the result of a faulty charger. If this is the case and your hearing aids are under warranty, it can easily be replaced – but unless you bring it in, we have no way of knowing if that’s definitely the problem.
Got questions? Feel free to reach out to us!

